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Account help

Delete your Tour Hustler account

No sign-in is required to start a verified request.

Start a public deletion request

Enter the email address used for your Tour Hustler account. To protect the account, we will send a one-time link to that address. We use the same response whether or not an account exists, so this form does not reveal who has a Tour Hustler account.

What happens next

  1. Open the verification email within 30 minutes.
  2. The link records a verified deletion request and checks the account for unresolved obligations.
  3. An eligible request enters the secure administrative queue as ready. A request with an open obligation is recorded as blocked until that obligation is resolved.
  4. When processing is complete, the account can no longer be used to sign in.

Tour Hustler does not promise a fixed completion date. Open bookings, unsettled payments, disputes, legal or tax recordkeeping, organization ownership transfers, and Stripe obligations can delay completion. A verification acknowledgment shows whether the request is ready or blocked.

What is deleted or disconnected

  • The Supabase authentication account and login credentials.
  • The personal Tour Hustler profile and account-only preferences.
  • Memberships, bookmarks, notifications, reactions, and similar account-only records that are no longer needed.
  • User content that is not required for a shared organization, transaction, legal obligation, safety, fraud prevention, or dispute record.
  • Access to organizations and any connected account sessions.

What may be retained or anonymized

  • Booking, payment, refund, payout, settlement, tax, chargeback, and dispute records needed to complete transactions or meet legal obligations.
  • Legal acceptance records, signed release records, deletion-request records, fraud-prevention records, and records needed to establish or defend legal claims.
  • Shared venue or performer organization records. Ownership must be transferred before a sole owner can be removed.
  • Messages and operational records that must remain with a booking or shared organization may be retained with the personal account identifier removed.
  • Backups and cached or distributed copies for the limited periods and purposes described in the Privacy Policy.

Request deletion inside the app

Signed-in users can open Settings, choose Account & Legal, then choose Delete Account. The app requires a fresh password verification and a final destructive confirmation before it submits the request.

Questions

For privacy questions, email privacy@tourhustler.com. For legal notices, email legal@tourhustler.com.

Legal and account help
  • Privacy Policy
  • Terms of Service
  • Community Standards
  • Alpha Testing Addendum
  • Delete Account
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